Shipments and Returns
Shipping your package
Packages are usually shipped within 2 days of receipt of payment. They are shipped via Colissimo or DPD with a tracking number and delivered without signature. Packages can also be shipped via Colissimo or DPD and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Regardless of the delivery method chosen, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation fee is fixed, while the shipping costs vary depending on the total weight of the package. We recommend that you group all your items into a single order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.